"I wanted to extend sincerest thanks to the people at Blaine Window Hardware who have recently given me amazing service in regards to parts needed to replace broken Truth window casement operators in my 110" wide living room windows. Dave Hinze/parts replied to my email almost immediately and told me the parts were obsolete and what to mail in and order to repair/replace those window operators Paula Ford quickly emailed quote and processed payment Dave Hinze helped me again with part number of another very small part needed for the window operator Robin Collins quickly emailed quote and processed payment ESPECIALLY during these most difficult, stressful and busy times... I cannot say HOW WONDERFUL, helpful, efficient and professional these people were in getting my window operators operating! - Thank you."